Doc No-
APD/PL/2023-24/04
Date :
30-05-2023
Return /
Exchange Policy
7-DAY RETURNS
•Items purchased from AnshPariDhan are eligible for return/exchange, if
returned within 7 days of delivery.
FREE RETURNS & EXCHANGES
•We accept returns or exchanges free of cost. This means you won’t be charged
extra to return or exchange the product(s). It’s on us! We want your experience
to be hassle-free.
RETURNS/EXCHANGE POLICY
•Customers can raise a return request within 7 days after an order has been
delivered through access our returns center – Link & follow necessary steps[AP1] .
•Once your return request is verified by our support team reverse pickup will be initiated from our end and once
they are picked up the refund/exchange will be provided.
•Exchange is purely subject to product availability.
•If you have received a defective product, send us images using our return
center and we will get back to you. Once they are verified by our support team
the refund/exchange will be provided.
•A refund will be processed into your bank account or as a gift coupon as per
your convenience.
•In the interests of hygiene, we may refuse returns where it’s obvious that the
item has been worn, washed, or soiled.
•To maintain strict hygiene standards of our products, we do not accept returns
on essentials Items like Face Mask/Protects/Shields.
•If the reverse pick up service to your address Pincode is not available we
would ask you to process the Self-Shipping / Self Courier to return us the
product.
•We will only credit rupees 100 as a self shipping costs Refund into your bank
account or as a gift coupon as per your convenience.
• Refunds/Exchanges is not applicable on highly discounted products.
•If an order placed during a sale is returned to us, only the amount paid by
you will be refunded, not the current product price.
•A refund will be initiated as soon as the returned item reaches our warehouse
and passes the quality inspection. It should take place within the following
5-7 business days.
SELF SHIP PROCESS
•Please pack the items securely to prevent any loss or damage during transit.
All items must be in unused condition with all original tags attached and
packaging intact. •You can courier the product(s) to the address mentioned
below.
•AnshPariDhan, H.No 16, Gali No 02, Defence Block, near Doon International
School, Dheeraj Nagar Extension, Dheeraj Nagar, Atmadpur Village, Faridabad,
Haryana 121003
•On receiving the product at the warehouse, We will be intimate you through an
email alert or with a voice call.
•We suggest you ship it only through Indian Speed to the Please make sure your
courier costs do not exceed the amount stipulated above.
•We recommend using the ‘Indian Speed Post’ as your courier service. Speed Post
is a Government of India owned entity and has the most widely distributed
postal network in India.
•PLEASE NOTE: We request that you do not use Professional Couriers for
self-return as they are not reliable and the package will not be accepted at
the warehouse if there is any damage.
TERMS & CONDITION FOR REFUND
•A
refund will be processed into your bank account or as a gift coupon as per your
convenience.
•Cancellations – In general for a prepaid mode of payments, the refund will be
processed into the same bank account/card/wallet which was used during the
order placement.
•Self Ship Returns – The product amount and 100 rupees courier costs will be
processed.
•For self-shipped returns customers need to provide their bank account details
like Bank account number, Bank account holder name, Bank IFSC CODE,
Bank Name reaching our help center.
•We update our customers via email once we initiate the refund procedure.
•Bank refunds for both prepaid and cod orders will take 7-10 business days.
•If a cancellation is required after the product is shipped, we will provide a
bank refund upon request, after the package reaches back to us.
•Defective/ Damaged in transit – Once confirmed by the Customer Delight Team
the refund will be provided.
•Wrong/ Missing products – We can either ship out the product(s) (if available
in stock at the time) or a refund.
I haven’t received my refund yet. What should I do?
•We
update our customers via email once we initiate the refund procedure.
•Bank refunds for both prepaid and cod orders will take 7-10 business days.
•For any further clarification, Please reach our help center[AP2] and
provide the required details to raise a ticket to help sort things out.